| Core
Values |
Statement of Purpose: It is one single commitment,
to be the very best we can be. We focus all of our energies
on providing superior service to our clients which leads
to success for each of us. Through the years our success
has been a direct result of our willingness to help each
other serve our clients. We have shown that by working
together we can achieve and maintain superior client service
and enjoy individual success.
Supported by all: It is with this in mind that
we have developed our Core Values. We insist that each
of us uphold these values every day. Each individual will
ensure the success of our core values, by demanding that
our colleagues support and follow them.
Our Mission: To ensure that our firm is not only
the best insurance agency today, but also that it will
be the best 20 years from now. We have an absolute devotion
to our client's satisfaction, making it our number one
priority. |
| Our
Clients: |
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We each regard
our positions as a privilege. |
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We make 100
percent client satisfaction our principal priority. |
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We counsel
our clients to determine what their exposures are and
how to craft insurance to best meet their needs. |
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We focus on
assisting our clients resolve any insurance matters. |
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We treat each
of our clients as a guest, honoring them in our greeting,
dress, communications, and work ethic. |
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| Our
firm: |
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We do not
tolerate any breaches in professional courtesy. |
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We maintain
the highest level of business ethics. |
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We value education
as is reflected by the high percentage of our employees
with professional designations. |
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We will take
advantage of automation to improve our capability to serve
our clients. |
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We communicate
with each other openly. |
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We use a respectful
tone in all of our communications. |
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We are open
and readily share our knowledge and experience. |
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We are allowed
to make mistakes. We do not see a mistake as a negative.
We acknowledge the mistake; and ask ourselves what we
have learned? |
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Disagreements
will happen, but are aired constructively. However serious
our disagreements are, we use a courteous tone and insist
upon good manners at all times. |
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We understand
that "Business Professional" is projected not
only in our appearance, demeanor and work habits but also
in our environment. |
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We maintain
our image of professionalism at all times. This is demonstrated
by the conditions of our offices and personal workspaces.
Our environment communicates our dedication to excellence
and quality. |
| Our
objective at Gaspar-Jones is to set aggressive, attainable
goals. Each year, we determine goals to be reached in
the next year; some may be two-year objectives. These
goals will be met and exceeded. Each of us is accountable
for making sure we reach our goals every quarter. When
our agendas are set, everyone does their part to fulfill
our agenda. We may need to learn new skills, take on new
responsibilities, or even reinvent ourselves personally.
Each of does whatever it takes to get the job done! |
